Terms & Conditions

Secure Payment
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Payments are accepted through Paypal or the following credit cards:
Visa, MasterCard, American Express via Stripe.


Solution Graphics



Import tax and duty, VAT
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Buyer is responsible for any import tax and duty and value added tax (VAT). Please be aware of your own country's Vat, import tax and duties.

Shipping
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Ready Made Items: Ship from Hamilton, Ontario Canada. USA bound orders are typically carried to NY State 3 times per week, and shipped by USPS. On occassion USA bound orders will ship by Canada Post. Canadian orders ship via Canada Post.

Made to Order items: may be shipped directly from creative partners such as printing companies. May be shipped with Canada Post, USPS, or another carrier, courier service.
Ship from locations include Montreal, QC Canada and various USA locations.

Refunds and Exchanges
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Please check the pictures carefully and feel free to contact us with any questions before you buy. Keep in mind that colours may vary on different computer and device screens.
Items that ship directly from Hamilton may be returned within 7 days in original condition, for a refund LESS shipping cost. Please contact me before returning.

EXCEPTIONS:
• Custom Made Items may not be returned unless an error has been made on my
part.

Made to Order items: generally items made with a production partner company are not returnable, but do contact me if there is an issue.

Protected Material
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All writing, words, artwork, design, website name, and text on this website, including products, descriptions, logos*, and banners are original creations of M.M. MacLeod/Frost Zone Press and may not be reproduced, sold or distributed in any format without consent.

*excluding the logos of third party companies, such as Supadupa.me, Paypal and credit card companies. Those images are the property of the respective owners.